Refund Policy

ilisar Refund Policy

At ilisar, we are committed to ensuring customer satisfaction and complying with applicable laws and regulations for consumer protection. Our Refund Policy is designed to meet these goals and offer our customers a fair and transparent process for returning and refunding items.

1. Return Period: You have the right to return items purchased from ilisar within a reasonable period after the date of purchase. The specific return period may vary depending on the type of item and the laws of the state.

2. Eligible Items: Only items that are in unused condition and in their original packaging are eligible for a refund or exchange. Certain items may be exempt from the refund policy for hygienic or health reasons.

3. Refund Procedure: To request a refund, please contact our customer service at via email. You will be asked to provide your order number and the reason for the refund. Our customer service team will guide you through the return process and provide you with the necessary information.

4. Return Shipping: The customer is usually responsible for the costs of returning the items, unless otherwise specified by ilisar.

5. Refund Processing: Once we have received and approved your returned item, we will process your refund within a reasonable timeframe. The refund will be issued to the original payment method, unless otherwise agreed.

6. Exceptions: Certain items may be exempt from our refund policy in accordance with applicable law and our own internal policies.

7. Contact Us: If you have any questions or concerns regarding our Refund Policy, please feel free to contact our customer service.

By making a purchase at ilisar, you agree to our Refund Policy.